Martindale Dental — Emergency Dental Triage

Martindale Dental · Jackson Square

How can Martindale Dental
help you?

Choose your language

Whether it's a cleaning, a dental emergency, or just a question — describe what you need and our team will follow up with you directly.

This service is available at no cost.

Sam responds in minutes · Available 24/7

Secure and private

Speak first with Sam, our AI dental triage assistant

Our dental team will follow up with you directly

If you have trouble breathing, uncontrolled bleeding, major swelling, or serious facial trauma, seek emergency care immediately by calling 911.

Next step: speak with Sam

Sam is our AI dental assistant. Whether it's a dental concern or a general question, Sam will gather the details and our dental team will follow up with you directly. After you submit, Sam will call or text the number you provide.

Here's exactly what happens after you click.

Fill out a short form (about 2 minutes)

Describe your concern in your own words — what happened, where it hurts, when it started. No account needed. No insurance information required to start.

Sam follows up

Sam is our AI dental triage assistant. After you submit, Sam calls or texts the phone number you provided and walks you through a short set of guided clinical questions — covering pain level, swelling, trauma, and key red flag symptoms. Sam is not a dentist and does not diagnose — Sam collects structured information so the dentist doesn't have to start from scratch.

Our dental team reviews your case

Our dental team at Martindale Dental reviews your information. During office hours, we may follow up with you directly by phone with guidance, next steps, or an appointment. After hours, your case is reviewed first thing the next business day.

Free · Takes about 2 minutes

Why we built this.

Dental emergencies don't wait for office hours. But most dental clinics aren't set up to help you at 11pm on a Saturday. You're stuck Googling symptoms, debating whether to go to the ER, or just waiting it out in pain until Monday.

We built this triage service so you can get your concern in front of a real dentist — even when our doors are closed. You tell us what's happening, Sam gathers the clinical details, and a dentist reviews it all. No guesswork. No waiting on hold. No unnecessary ER visit for something a dentist should handle.

And yes, it's free. There's no charge for the triage assessment. If you need to come in for treatment, that's a separate conversation — and we'll walk you through costs before anything happens.

Not sure what to expect? Start here.

Sam can help with a wide range of dental concerns and general inquiries, including:

Severe or persistent toothache Broken, cracked, or chipped teeth Knocked-out (avulsed) tooth Dental abscess or signs of infection Facial or gum swelling Lost filling, crown, or restoration Injury to the mouth, jaw, or teeth Post-procedure pain or complications Appointment request New patient inquiry Cleaning or checkup Insurance question General concern

Whether it's urgent or routine, start here and our team will take it from there.

Describe your concern or request. Sam will take it from there.

A real dental clinic in downtown Hamilton.

Martindale Dental is located in Jackson Square Mall at 2 King St W, Unit #270, Hamilton, ON L8P 1A1. We're a full-service dental clinic serving the Hamilton community. The VirtualDentist.ai triage service is an extension of our practice — a way for us to start helping you before you even walk through our door.

Don't wait it out. Get assessed now.

Free. Private. Our dental team follows up with you directly. Available 24/7 from your phone.

If you have trouble breathing, uncontrolled bleeding, major swelling, or serious facial trauma, seek emergency care immediately by calling 911.

Martindale Dental · Jackson Square · 2 King St W, Unit #270, Hamilton, ON L8P 1A1

This service is provided by Martindale Dental at Jackson Square, powered by VirtualDentist.ai. It provides dental triage guidance and does not replace emergency medical care or an in-person dental examination.

Your information stays in Canada.