🩺
Clinical-grade triage
30+ clinical rules covering endodontic diagnostics (cold lingering, heat sensitivity, nocturnal pain), infection screening, trauma assessment, and periapical pathology detection. Severity is computed, not guessed.
🌐
9 languages — voice or text
English, Arabic, Hindi, Punjabi, French, Farsi, Somali, Spanish, and Chinese. English patients choose between a voice call or text message. Non-English patients are triaged via SMS in their language. The clinical note is always in English.
🕑
After-hours coverage that builds your practice
Every after-hours call becomes a triaged case in your queue — not a missed opportunity. Patients get immediate acknowledgment, and your team gets a structured handoff at 9am. Need to intervene personally? You can review cases and message patients directly from your phone, anytime.
💬
Secure patient messaging
Message patients directly from the dashboard — whether it's your front desk during office hours or you personally at 11pm. All communication goes through a dedicated practice number, not personal phones. Two-way SMS threads are logged alongside the clinical note.
📈
Every concern, one platform
From dental emergencies to routine appointment requests. Sam handles the full spectrum — urgent triage, after-hours intake, general inquiries, insurance questions, and new patient onboarding. Your front desk gets a head start on every case.
🔒
Patient data stays in Canada
All patient data is stored in a Canadian-region database. PHI is stripped before any cross-border API call. No patient health information leaves Canadian infrastructure.
🔨
Embeddable anywhere
Drop-in integration block for your existing website, iframe widget for contact pages, standalone landing pages for ad campaigns, and QR codes for in-office intake. One platform, multiple entry points.
📊
Operational dashboard for your team
Your office sees every case in a triage queue — severity, clinical flags, patient contact info, and the AI-generated note. Review, disposition, message the patient, and track outcomes. Your dentist reviews when ready; your admin handles the workflow.
